frequently asked questions:
At Divine Dessert by Tamara we make all of our cakes, cookies and cupcakes from the best ingredients, to ensure that you are getting the best tasting, highest quality desserts available.
By placing an order and making payment you acknowledge and agree to our Terms and Condition.
How can I place an order?
Please fill out the order form online and a quote will be sent via email. Please allow up to one business days to respond back to your email.
How can I pay for my order ?
By credit card ( Major Credit Card, Cash, Zelle, Paypal) Orders may be paid through the invoice online quickly and easily.
What is your payment process? All orders are paid in full at time of booking this will hold your spot and you are added to the calendar .
How far in advance should I place my order?
At least 2 weeks is required for custom orders, and one week for all other orders. Although you may not have full order details available, it's best to reserve your date on our calendar as soon as you have our event date in mind.
Does Divine Dessert by Tamara provide character images such as Mickey Mouse, Fortnite, Baby Yoda, etc?
By law, Divine Dessert by Tamara cannot sell copy righted, trademark rights and personality rights. However, Divine Dessert by Tamara can purchase a licensed topper or toy to decorate the cake with.
Do you offer tastings/consultations ?
Yes, we offer cake tasting events throughout the year. You may grab a cake tasting to go box for $35 fee to enjoy at home. There is a $55 fee for virtual consultation and tasting . There is a $55 fee for in person consultation, up to 3 tasters to sample our best selling cake flavors. All tastings are arranged by appointment only. Payment is required in advance to reserve your appointment. During the tasting consultation we set aside an hour to meet with you in person or virtually. Please bring any inspiration photos, color swatches to the consultation.
Do you have a storefront?
Yes, Divine Dessert by Tamara bakes from a cake studio that is inspected and licensed commercial kitchen. Please note the cake studio is not a stocked cake/cupcake counter. All orders are made to order. Pre-orders are required and this is a pick up location only. Pick up appointments can be made Tuesday-Friday 4:00 pm - 6pm and Saturday 9am- 12pm. We are closed Sundays and Mondays. Pick up must be on time unless another agreed upon time in writing. Any pick up past 24 hours will lose product without refund.
Do you offer refunds? If you are unsatisfied for any reason, please return your product within 24 hours to discuss a refund.
We look forward to baking for you and to make your life a little sweeter!
Divine Dessert by Tamara reserve the right to refuse or cancel any order at anytime for any reason.